Millions of Whatsapp users worldwide were left in a panic state after the Facebook-owned texting app unexpectedly crashed for about two hours on Wednesday evening following a new software update.
WhatsApp had sent the update for iPhone users. Though no relevant changes could be found initially, the update will allow iPhone's digital assistant Siri to read out the received messages. The service will be applicable for Apple handsets with iOS 10.3 and further.
The other features of the update will include visual improvement to the Calls tab, Contact Info and Group Info screens. Besides, the latest version will also allow the iPhone users to press and select multiple statuses and forward or delete those.
The connection outage occurred at around 9 pm yesterday and continued for the next two hours. The users, who were devastated after not being able to access their favorite texting app, heaved a sigh of relief when the service was finally restored at 11 pm. However, in the span of just two hours, tons of service disruption reports were registered demanding to fix the glitch. People even took to Twitter to express their displeasure and the internet was flooded with tweets. A similar issue was earlier registered on the New Year's eve. WhatsApp is the biggest messaging service app and has over 600 million users from across the globe.
WhatsApp took over the phone text messaging concept after its inception. The additional voice and video call feature made it one of the most popular apps on the internet.
Meanwhile, the WhatsApp officials admitted to the issue and apologized for the inconvenience with a promise of the complete restoration of the service.